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Our Guarantee

We want you to leave 100% satisfied with your services as well as the experience from the moment you sat walked in.


We Guarantee It

As a professional, I can't tell you how important it is to take the most realistic and healthy approach to achieve your beauty goals!

If after your appointment, in the unlikely situation that you are unsatisfied with your results, we are more than happy to make adjustments within reason.


Please note that there are limitations to adjustment appointments.

No Refunds
Please understand that a lot of work was put into your appointment, and product was used. Instead, we want to work with you to give you your desired results!

Nail Repairs: You are eligible for a nail repair up to 5 days after your set or fill. After that time period a charge will apply for repairs. Though the longevity of your polish is dependent on your activities, we do apply the same 5 day guarantee for gel polish.  
*due to the nature of the product, nail lacquer is not guaranteed.

Your hair colour and cut are valid for an adjustment up to 7 days after your service was performed. Whatever the issue, it needs to be voiced within this time to be eligible for an adjustment appointment.

If you or any other stylist make changes to your hair, you will no longer be eligible for an adjustment appointment. 

Proper at-home care instructions must be followed. This includes but is not limited to: using salon-quality shampoo & conditioner.

If we are in the process of a corrective colour or at-home colour was present in the hair, you will not qualify for an adjustment appointment.

** This policy is only applicable to the services provided by an employee of Beautique Beauty Lounge. Self employed artists are responsible for their own work and have their own policies. Not sure if your services were provided by an employee? Please visit "The Team" page for clarification. 
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